Part 6. Could it finally be over?

Their response:

Dear Online Customer,

We understand your concern regarding your account. Unfortunately, because the payment was stopped and this has been the third occurrence in which a payment was unable to be deducted due to it being returned, our systems won't allow a check payment by phone, online, or mail, unless a it's a bank certified check, until 10/2811. However, you have the option of making a debit/credit card payment or mailing in a money order. If you may have any other questions, please call customer service at (718)-643-4050.

Thank You for contacting National Grid

My response:

Dear National Grid,

No, I get it. I'm well-aware of your policy. What I was originally trying to do was inform you that your policy is both extremely dumb and counterintuitive, and was hoping someone at National Grid could explain to me why it is your policy to do whatever you can to make the lives of your customers a living hell. Then again, I shouldn't be surprised that a evil, multi-national corporation such as your self has such a policy, as you most certainly increase profit margins whenever someone doesn't pay a bill on time because you then collect interest on that outstanding balance. So, in a way, it makes sense for your policy to make it harder and harder for someone to pay their bill on time because, even though you may be ruining their credit and making the rest of their lives unbelievably difficult because their credit is now ruined, you get to add a couple extra dollars to your bottom line. That being the case, perhaps it is my fault for believing someone that works there might have a conscience left.

That being said, I can only hope that someone with a sliver of decency gets elected to public office and makes it his or her mission to break up any and all regional monopolies held by utilities, and as such, National Grid goes bankrupt and any and all persons involved with making this policy get crushed by copiers or mauled by tigers. Of course, this won't happen because I'm sure National Grid uses the money I pay for natural gas to line the pockets of lobbyists and politicians who also have no conscience and will forever allow National Grid to shake the last few pennies from its customers, all while laughing and singing "We Didn't Start the Fire."

Please be aware that I may now begin mailing you picture of a dog licking its own genitals once a month as a sign of my distaste for your policy specifically, and more generally, your company.

Please take the greatest of care,

Greg