A blog about beer and/or advertising.

Let's call it "beervertising" for short.

That's not really all that short, but it's better than beer and/or advertising.

Wednesday, June 1, 2011

Round 2 with National Grid

National Grid's response to my email:

Dear Greg,


We were unable to locate your account number ********** on our records to see what happened on your account.


Please check the account number so we can review your account.


Sincerely,


National Grid Customer Service


And my response to theirs:


Dear National Grid,


It seems rather unbelievable to me that you cannot locate my account based on the number I gave you considering all I did was copy and paste that number from the ebill you send me every month. Or rather, the ebill you send me two-to-four-times a month that never has the same balance on it. If you could give it another try, I'd appreciate it.


Here is the account number again: **********


Take care,


Greg

No comments:

Post a Comment